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FAQ

What is Solecats?

Solecats is a sustainable clothing brand that combines fashion with a mission to protect and conserve wild cats and their habitats. Our stylish streetwear is designed for individuals who want to make a statement not only with their clothing but also for wildlife preservation.

How is Solecats sustainable?

We are committed to sustainability at every step of our journey. From using eco-friendly materials and ethical manufacturing practices to donating a portion of our proceeds to wildlife conservation efforts, we ensure that our brand treads lightly on the planet while making a positive impact. Read our Code of Ethics page for more details.

Do you ship internationally?

Yes, we offer international shipping. Shipping fees and delivery times may vary based on your location. You can find more
information on our "Shipping & Delivery" page.

What is your return policy?

We want you to be completely satisfied with your purchase. If you're not, we offer a hassle-free return policy. You have 30 days from the date of delivery to initiate a return. Please refer to our "Returns & Exchanges" page for detailed information.

How can I contact customer support?

You can reach our dedicated customer support team by emailing contact@solecats.com or using the contact form on our "Contact Us" page. We're here to assist you with any questions or concerns you may have.

Can I track my order?

Yes, we provide order tracking for all purchases. Once your order is shipped, you'll receive a tracking number via email that you can use to monitor the status of your shipment.

Do you have a physical store?

Currently, we operate exclusively through our online store. This allows us to offer a wide range of sustainable products and reach
customers globally.

Are your products unisex?

Yes, our clothing is designed to be inclusive and suitable for all genders. We believe that sustainability and fashion should be accessible to everyone.

How do I know my size?

To find your perfect fit, refer to our Size Guide available on each product page. We provide detailed measurements to help you make an informed choice. If you have any further questions, feel free to reach out to our customer support team.

How can I be sure of the quality of Solecats products?

We prioritize quality and durability. Our products are carefully crafted to meet the highest standards, ensuring they stand the test of time. We believe in creating clothing that not only looks good but also lasts.

Where are your products made?

Our products are manufactured in facilities that adhere to ethical and sustainable practices. We ensure that workers are treated
fairly and work in safe conditions. Read our Code of Ethics page for more details.

What materials are used in your clothing?

We prioritize using sustainable materials, such as organic cotton, recycled polyester, and other eco-friendly fabrics. Each piece is carefully crafted to not only look good but also embody our commitment to responsible fashion. Read our Code of Ethics page for more details.

Are your packaging materials eco-friendly?

Yes, we strive to reduce our environmental impact at every step. Our packaging materials are carefully selected to be as eco-friendly as possible, using recyclable or biodegradable materials whenever feasible.

How do my purchases contribute to wildlife conservation?

With every purchase you make, a portion of the proceeds is directly donated to renowned wildlife conservation organizations. Your support helps fund initiatives that protect and preserve wild cat species and their habitats around the world.

How do I stay updated on new releases and promotions?

Stay connected with Solecats by signing up for our newsletter. You'll receive updates on new product launches, promotions, and wildlife conservation efforts. You can also follow us on our social media platforms to stay in the loop.